Player’s account was reopened despite self-exclusion

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Both the bonus funds and deposited balance up to the fourth deposit are subject to a 30x wagering requirement. While this requirement is relatively low compared to other casinos, there’s no set time limit to meet it before the bonus is forfeited. Despite being a new online casino, 7Gold Casino has quickly become popular among Canadian online gaming enthusiasts. Its popularity is due to its generous bonuses and a vast collection of over 1,000 high-quality games from top providers.

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• She believed the casino was violating regulations by accepting players who had excluded themselves and wanted her money back for the gambling that occurred after her exclusion.
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• The gambling operator received a license in 2025 and claims to offer a wide selection of games, high RTP slots, numerous betting options and attractive live casino games.

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Deposits are fast, and withdrawals are processed securely, so you can focus on playing without any hassle. 7 Gold’s live casino section gives you the real casino feel without leaving home. With professional dealers, high-quality streaming, and plenty of tables, it’s perfect for anyone who enjoys authentic gameplay. Whether you’re new to live casino or a regular at the tables, there’s always something exciting to try. They said a manager would be in contact regarding the previous exclusion but it has been weeks with no contact.

Payment Options

On the site you will find a rich sports section with a variety of competitions and disciplines, so it is worth taking the time to open an account. Gaming can be enjoyable, but it is important to understand that losing is part of the activity. If you feel you are spending too much time or money, it is time to take action. The site is available in Norwegian, Dutch, Spanish, Swedish, Italian, German, French, 7Gold Casino Danish, Finnish, and English, allowing players to select their preferred language. Offers games with Asian-inspired themes and unique features. Known for colourful slot designs and creative bonus features.

old Casino FAQ – Player Questions Answered

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Withdrawals are processed within 3–10 business days, depending on the method used. Non-GamStop casinos are online gambling platforms that operate outside the UK Gambling Commission (UKGC) licensing system. Unlike a UK casino on GamStop, these sites are not linked to the GamStop self-exclusion scheme. That means players who have registered with GamStop but still want to play slots, roulette, blackjack, or bingo online can access these offshore casinos. When you reach out, include your casino account email, the exact bonus code or promo card, and a note of any error message in the cashier.
She believed the casino was violating regulations by accepting players who had excluded themselves and wanted her money back for the gambling that occurred after her exclusion. The Complaints Team explained that without verifiable evidence of her self-exclusion request stating her gambling problem, they were unable to assist further. Consequently, her complaint was rejected as they could not address issues related to licensing or legality.

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• Wouldn’t trust to hold my personal information, let alone any real money.
• And without verification, you can’t even make a request for withdrawal of funds.
• You’ll also only access these apps on an Android device, not on an IOS device.
• Response quality, however, varies in player feedback several public comments suggest confusion around withdrawals and bonus terms, so keep your screenshots.

How Mobile Non-GamStop Casinos Work

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Whether you’re playing on a desktop or mobile, 7 Gold provides a seamless and user-friendly experience, so you can focus on playing without distractions. The self-exclusion request where you stated the gambling problem clearly is the essential evidence that the player must provide in order for us to proceed with a case like this. Closing an account is simple and has almost no impact – the player can reopen the account anytime, and the casino has no obligation to the player. The homepage confirms a multi stage welcome with a first deposit bonus through to a fourth deposit. As a piece of 7Gold Casino review uk journalism, the key is balance.

The safest path is to take screenshots of the offer card before you claim. You’ll also find a clear view of the sister sites often grouped with 7gold, plus practical advice on avoiding snags in the verification process and withdrawals. For the most part, you’ll see the “Deposit” page button somewhere at the header of the online casino. When on this page, select your deposit method and then follow the on-screen instructions. 7GoldCasino is a scam, if you win they won’t let you withdraw, on top if it they converted my balance to 0 which includes my deposits.
7Gold Casino offers an exceptionally large game library with over 11,000 titles from leading providers. Players can enjoy a wide range of formats, from quick-play scratch cards to advanced Megaways slots. Fans of live casinos not on GamStop will find plenty of familiar titles here.